Deleting your data
Draft — last updated August 22, 2026
DRAFT for attorney review (retention periods, AML/tax holds).
You can ask us to delete your RasslinRips account and the personal data attached to it at any time, whether you signed up with an email address or through Facebook, Google or Apple.
How to request deletion
- Email privacy@rasslinrips.com from the address on your account, with the subject Delete my account.
- If you signed in through Facebook, Google or Apple, say which one — we may not have a password on file to match you against.
- We confirm within 5 business days and complete the deletion within 30 days.
If you signed up through Facebook you can also remove RasslinRips from Settings & Privacy → Settings → Apps and Websites on Facebook, which revokes our access immediately. That stops the connection but does not by itself delete the account you hold with us — email us as well if that is what you want.
What gets deleted
- Your email address, display name, date of birth and mailing addresses.
- Your login history, IP addresses and device information.
- Linked Facebook, Google and Apple sign-in identifiers.
- Your referral links and any acquisition data tied to you.
What we have to keep, and why
Some records cannot be deleted on request, because we are required to keep them or because deleting them would break something we owe to somebody else.
- Financial records. Deposits, purchases, sell-backs and shipments sit on a permanent double-entry ledger we are required to retain for tax and anti-fraud purposes. These are detached from your identity but the transactions themselves remain.
- Fairness records. The server seeds and rip results that let anyone verify a past rip was fair are kept indefinitely. Removing them would make previously published outcomes unverifiable.
- Cards you still hold. Physical cards in our vault stay yours. Ask us to ship or sell them back before you close the account, or they remain in our custody.
Before you delete
Balances are store credit and cannot be paid out as cash. Sell back or ship anything you want to keep first — once the account is gone we cannot restore it.
Questions about any of this: privacy@rasslinrips.com. See also our Privacy Policy and Terms.